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Overcoming IT Delivery Bottlenecks in Retail: The Role of Test Automation and IntelliQA

Updated: May 9, 2023


A person is seen paying for their items using the contactless feature on a Pin Pad

The IT delivery process can be a major bottleneck for retailers, preventing them from achieving their business goals. Fortunately, there are steps that can be taken to overcome these bottlenecks and liberate the flow of business-beneficial IT to production.


End-to-end testing is a critical process in the software development lifecycle, and manual testing is commonly a bottleneck in point-of-sale (POS) platform delivery. Manual testing is repetitive and time-consuming, putting pressure on testers to meet delivery deadlines. It can lead to bottlenecks in the system that slow down the entire process. Regression test execution cycles typically take weeks.


Retailers are increasingly turning to IntelliQA to overcome this bottleneck and help deliver IT platform changes faster and more efficiently. Our solution is to integrate leading technologies to make test automation a reality. We address the register, scanning, pin pad, payment cards, receipts, and cash drawer with enterprise-level test automation, robotics, and specialist payment test tools to achieve accurate, fast, and reliable testing. We can reduce regression test execution cycles down to hours.


Our engagement approach is to meet and understand your needs and demonstrate what we can offer. We provide indicative pricing at this stage and devise a bespoke solution to meet your needs. We will perform Proof of Concept activities when required. Our sales process ends with a solution and pricing with which you are comfortable.


A solution can consist of software, hardware, and services. Depending on your needs, a solution can range from full implementation to pure hardware or software supply. Our delivery is backed by proven practices and a range of training media to help achieve adoption.


Our engagement does not stop when you are satisfied with the delivery. You have access to our outstanding support, our knowledge base incorporating Artificial Intelligence to help find the most relevant knowledge articles, and our people with the experience and expertise to help guide or overcome issues. We view all engagements as long-term partnerships are mutually beneficial for you, IntelliQA, and the advancement of the retail test industry.


We look forward to talking with you, understanding your needs, and helping you overcome a bottleneck. If you would like to speak to our sales team, please contact us sales@intelliqa.com / +44 1707 906177

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